Terms & Conditions

LOOMINDIA is an online store that is accessible only through its official Facebook (FB), Instagram (IG) & Website.

By accessing or purchasing the products from these sites, YOU AGREE TO BE BOUNDED by the following Terms & Conditions (Terms).

Please read these Terms carefully – the information provided is for general purposes only & does not claim to constitute legal or other professional advice & should not be relied upon as such.

LOOMINDIA does not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English Law.

LOOMINDIA excludes all liability for loss of damage direct or indirect arising from use of this site or products.

Modification of Terms

LOOMINDIA reserves the right to amend, modify, to add to or delete any of these Terms at anytime, without prior notice, and such modifications shall be effective upon posting of the modified Terms on those sites.

Additional Terms

In addition to these Terms, important notices will be posted on the sites, should it be necessary.

Your access to LOOMINDIA through the aforementioned sites -translates that you also accept the Terms, Notices, Disclaimers & Policies posted on those sites.

LOOMINDIA reserves the right to modify these notices anytime.

The additional terms include, but are not limited to our Privacy Policy.​

We stongly urge our consumers to read through the Detailed Terms & Conditions that follow.

In the event, a consumer fails to comply with the Terms that are explicitly set out by LOOMINDIA, He/She would be

  1. Issued a Warning Note
  2. Blacklisted, Removed & Blocked from the Site

These actions are subjected to change, and do note that this list is not exhaustive as it only includes some of the most general forms of actions.

Product Enquiry

  1. LOOMINDIA is not obliged to explicitly state the prices of its products (FB & IG). Instead, it requires & would appreciate and respond in a timely manner if consumers were to drop a comment/message below the product of interest, should they require details.
  2. Should the cost of the item of interest be unsatisfactory to the buyer, LOOMINDIA strongly welcomes their feedback. This would help LOOMINDIA better understand the spending capacity of her buyers. However, it MUST, nor should it be regarded as an obligation on the part of LOOMINDIA to make changes to its prices. Discretion still lies entirely in the hands of LOOMINDIA.
  3. In the event, a consumer is pleased with the information provided and decides to proceed with an order – further information about payment means would be provided.
     

Placing an Order

  1. Price Adjustments: Prices provided during the product inquiry phase may change based on vendor quotes. Prices may vary if the purchase is delayed.
  2. Explanation of Price Changes: LOOMINDIA retains the right to explain any price changes.
  3. Order Completion Criteria:
    • An order is considered COMPLETE only upon FULL PAYMENT of the product, excluding orders with cash on delivery.
    • An order is considered PARTIALLY COMPLETE if an UPFRONT DEPOSIT OF 50% OF THE RETAIL PRICE is made.
    • An order will NOT BE CONSIDERED COMPLETE nor processed without either full payment or a minimum deposit.
  4. Order Placement on Buyer’s Behalf: LOOMINDIA will not place an order on behalf of the buyer without a minimum deposit or full payment.
  5. Buyer’s Responsibility: The buyer must provide accurate and necessary details for the order.
  6. Payment Confirmation: An order will be considered nearly complete once the payment is reflected in our bank account.

After an Order is Placed

  1. As soon as an order has been successfully placed upon full payment/minimum deposit, LOOMINDIA will convey this information to the buyer.
  2. For items in Ready Stock, LOOMINDIA would arrange the best time for delivery.
  3. LOOMINDIA would take all measures to keep buyers updated on their purchase and would appreciate if buyers do not constantly require updates.

Defaulting/Backing Out from Orders

  1. Do note that buyers who back out from purchases/confirmed orders will not be entertained in the future.
  2. PAYMENTS WILL NOT BE REFUNDED at any point should buyers decide to Back Out.
  3. LOOMINDIA IS NOT OBLIGATED UNDER ANY CIRCUMSTANCES TO DO AN IMMEDIATE REFUND.

Refund & Exchange

  1. All items are checked  multiple times thoroughly before dispatch.
  2. Under no circumstance would any buyer receive an entirely different item other than what they had placed an order for, nor items with MAJOR DEFECTS.
  3. LOOMINDIA takes its buyers and their orders like its own & seriously.
  4. In an unfortunate situation, should a product not pass the quality checks with MAJOR DEFECTS, LOOMINDIA will take all necessary measures to inform the buyer of the mishap.
  5. A full refund would be made within 7 to 10 business days – No Questions Asked. Unless the buyer would like a reorder, necessary measures would be adopted.
  6. If a buyer manages to spot a MAJOR DEFECT, it should be brought to the attention of LOOMINDIA within 3 days of receiving the purchase.
  7. Should the client require a refund, the PURCHASED ITEM HAS TO BE RETURNED TO LOOMINDIA WITHIN THE WEEK OF RECEIVING THE ITEM. Any delays without bringing it to our attention WILL NOT BE ENTERTAINED, & the sale would be considered SUCCESSFUL, TICKET CLOSED & NOT ELIGIBLE FOR REFUND OF ANY SORT.

Sale & Discount

  1. It is entirely in the discretion of LOOMINDIA to provide discounts, hold a sale season or extent the sale season.
  2. Sale Items are NOT EXCHANGEABLE NOR REFUNDABLE.

Response Time

  1. LOOMINDIA will take all measures to respond to all queries as soon as possible.
  2. Rest assured, all queries would be attended to within 3 to 5 working days.
  3. If LOOMINDIA had missed out on any queries, we sincerely apologize & would appreciate it if customers could highlight it in a polite manner.
  4. LOOMINDIA will only inform the buyer THREE (3) TIMES ABOUT THE STATUS OF THE PURCHASE. FAILURE TO RESPOND WOULD ALLOW LOOMINDIA TO AUTOMATICALLY DISPLAY THE ITEM(S) BACK ON SALE TO THE MASSES AS READY STOCK.
  5. NO REFUND WILL BE CREDITED TO BUYER IN THE AFOREMENTIONED SCENARIO.

DISCLAIMER​

  • This list of Terms are subjected to changes anytime without prior notice
  • The duty to stay updated with changes lies with the users/buyers/patrons of LOOMINDIA.

​For Any Equiry : Contact US